Shipping policy
TERMS & SHIPPING INFO
SHIPPING
Thank you for visiting and shopping at theimageapparel.com. Following are the terms and conditions that constitute our Shipping Policy. Our goal is to offer you the best shipping options, no matter where you live. Worldwide shipping available. All international and domestic shipment pricing is based upon weight.
DOMESTIC SHIPPING POLICY
We hand make all of our items. Please allow 8-10 business days to process orders. Once your order is shipped you will receive a tracking number via email. Please allow 5-7 business days to arrive once shipped for domestic shipments.
This does not include preorders.
Orders are not shipped on weekends or holidays.
Shipping charges for your order will be displayed at checkout.
EXPRESS Shipping options ARE NOT AVAILABLE.
|
Shipment |
Estimated delivery time |
Estimated Shipment cost |
|
Standard item |
5-7 business days |
13.00 |
| Heavy or Multiple items |
5-7 business days |
$13.00 |
|
Overnight |
NOT AVAILABLE |
|
INTERNATIONAL SHIPPING POLICY
We do offer international shipping outside of the U.S. All orders are also processed within 8-10 business days of the order date. Shipping charges will vary depending on the designated location of your order. Please allow an additional 10-15 days or more for international shipments. We are not responsible for any lost or stolen packages. If you have any questions regarding your order email officialimageapparel@gmail.com
EXCHANGE POLICY
WE HAVE AN EXCHANGE ONLY POLICY.
**ALL SALES ITEMS ARE FINAL SALE.**
EXCHANGES can be made for UNWORN AND UNWASHED CLOTHING within (5) days after you've received the item. Any items that are sent back for exchange have to be in SELLABLE condition (smoke free, unworn, no stains, etc.) Or we will not accept it!
NO REFUNDS.
Here are our Guidelines for Exchanges:
- The purchaser will be responsible for shipping costs associated with the return items.
- The seller will be responsible for shipping cost associated with shipping the exchange.
**ALL SALES ITEMS ARE FINAL SALE.**
For any assistance of any order please email us at officialimageapparel@gmail.com. Please make sure to include all relevant information like your order number, item name, size and color so we can better assist you.